Privacy Policy


SMS Mostro (“SMS Mostro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, SMS sending platform, APIs, applications, and related services (collectively, the “Service”).

By using SMS Mostro, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

We may collect different types of information depending on how you use our Service.

1.1 Account Information

When you create an SMS Mostro account, we may collect:

  • Full name
  • Business or organization name
  • Email address
  • Phone number
  • Username
  • Password or authentication information
  • Billing and account information
  • Country and general location information
  • Information required to verify your account

1.2 Contact and Recipient Information

When you use our SMS services, you may provide information about your contacts or SMS recipients, including:

  • Mobile phone numbers
  • Names
  • Contact groups
  • Recipient lists
  • Customer identifiers
  • Other information you choose to upload or store in your account

You are responsible for ensuring that you have the appropriate rights, permissions, and lawful basis to provide and use recipient information through our Service.

1.3 SMS and Messaging Data

To provide SMS services, we may process:

  • SMS message content
  • Sender IDs
  • Recipient phone numbers
  • Message timestamps
  • Delivery status
  • Message status reports
  • API requests
  • Error and response information
  • Message-related metadata

We process this information primarily to provide, operate, secure, and improve the SMS service.

1.4 Payment Information

If you purchase SMS credits or other paid services, payments may be processed through third-party payment providers.

Depending on the payment method and provider, we may receive information such as:

  • Transaction ID
  • Payment status
  • Amount paid
  • Currency
  • Billing information
  • Limited payment-related information

We generally do not need to store complete credit or debit card numbers on our own systems when payment processing is handled by a third-party payment provider.

1.5 Technical Information

When you access our website or Service, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Login information
  • Date and time of access
  • Pages or features accessed
  • Referring website
  • API usage information
  • Error logs
  • Security and authentication logs

This information helps us operate, secure, troubleshoot, and improve our Service.

1.6 Cookies and Similar Technologies

SMS Mostro may use cookies and similar technologies to:

  • Keep you signed in
  • Maintain account sessions
  • Remember preferences
  • Improve website functionality
  • Analyze website usage
  • Detect security threats
  • Improve the performance of our Service

You can configure your browser to block or delete cookies. However, some features of the Service may not function properly if certain cookies are disabled.


2. How We Use Your Information

We may use collected information to:

  • Create and manage your account
  • Provide SMS sending services
  • Process and deliver SMS messages
  • Provide delivery reports
  • Process payments and account credits
  • Provide customer support
  • Communicate with you about your account
  • Send important service notifications
  • Monitor and improve Service performance
  • Detect and prevent fraud, abuse, spam, and unauthorized activity
  • Protect the security of our systems
  • Investigate technical problems
  • Comply with applicable laws and legal requirements
  • Enforce our Terms of Use
  • Develop and improve our products and services

We will not use your information for purposes that are incompatible with this Privacy Policy unless permitted or required by applicable law.


3. How We Process SMS Recipient Data

SMS Mostro provides messaging infrastructure to customers who send SMS communications to their own recipients.

If you upload or submit recipient information to our platform, you remain responsible for ensuring that your collection and use of that information complies with applicable privacy, telecommunications, marketing, and data protection laws.

You should not upload recipient information that you do not have the legal right to use.

SMS Mostro may process recipient information as necessary to provide the messaging services requested by you.


4. Sharing of Information

We may share information with trusted third parties when necessary to operate and provide the Service.

These may include:

SMS Carriers and Telecommunications Providers

We may share necessary messaging information with telecommunications carriers, SMS aggregators, routing providers, and network operators to deliver SMS messages.

Payment Providers

Payment and billing information may be shared with payment processors to complete transactions and prevent payment fraud.

Technology and Hosting Providers

We may use third-party providers for:

  • Hosting
  • Cloud infrastructure
  • Databases
  • Security
  • Analytics
  • Email delivery
  • Customer support
  • Monitoring
  • Backup services

These providers may process information on our behalf as necessary to provide their services.

Legal and Regulatory Requirements

We may disclose information if reasonably necessary to:

  • Comply with applicable law
  • Respond to valid legal requests
  • Respond to court orders or government requests
  • Protect our rights or property
  • Investigate fraud or abuse
  • Protect the safety of users or the public
  • Enforce our Terms of Use

We do not sell your personal information to third parties for their own direct marketing purposes.


5. SMS Message Content

SMS Mostro may technically process and temporarily store message content and related information as necessary to provide the Service.

We do not use the content of your SMS messages for our own advertising purposes.

We may access or disclose messaging information where reasonably necessary to:

  • Provide technical support
  • Investigate delivery problems
  • Detect spam, fraud, abuse, or prohibited activity
  • Protect our systems and users
  • Comply with legal obligations
  • Enforce our Terms of Use


6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

  • Access controls
  • Authentication mechanisms
  • Encryption where appropriate
  • Security monitoring
  • System logging
  • Network protection
  • Regular maintenance and updates
  • Restricted employee and administrator access

However, no internet-based service can guarantee absolute security.

You are also responsible for protecting your account credentials, passwords, API keys, and other authentication information.


7. API Keys and Credentials

If you use the SMS Mostro API, you are responsible for keeping your API credentials secure.

You should:

  • Keep API keys confidential.
  • Never publish API keys publicly.
  • Avoid sharing credentials with unauthorized persons.
  • Rotate compromised credentials immediately.
  • Notify us if you suspect unauthorized API activity.

SMS Mostro is not responsible for unauthorized use resulting from credentials that you fail to protect.


8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide our services
  • Maintain your account
  • Maintain transaction and billing records
  • Provide customer support
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce our agreements

The retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our internal procedures and applicable law.


9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a copy of certain information
  • Withdraw consent where processing is based on consent

Some rights may be subject to legal limitations or exceptions.

To make a privacy-related request, contact us using the information provided in the Contact Us section.


10. Marketing Communications

We may occasionally send you service-related communications, including:

  • Account notifications
  • Security alerts
  • Billing notifications
  • Service updates
  • Important policy changes
  • Technical announcements

These communications are necessary for the operation of your account and may not be optional.

Where legally permitted, we may also send promotional communications. You can request to opt out of promotional communications at any time.


11. Third-Party Websites and Services

Our Service may contain links to third-party websites, applications, payment providers, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

We recommend reviewing the privacy policy of any third-party service you use.


12. International Data Transfers

Depending on our hosting infrastructure, telecommunications providers, service providers, or your use of the Service, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will take appropriate measures for international transfers of personal information.


13. Children's Privacy

Our Service is intended for businesses, organizations, and individuals who are legally permitted to use SMS communication services.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.


14. Business Customers and Data Responsibility

If you use SMS Mostro on behalf of a company, organization, or other entity, you represent that you have the authority to use the Service and provide information to us on behalf of that entity.

Where applicable, you are responsible for determining the appropriate legal basis for processing personal information belonging to your customers, employees, contacts, or recipients.

You are also responsible for responding to privacy requests from individuals whose information you control, where required by applicable law.


15. Prohibited Use and Abuse Prevention

We may monitor certain account and messaging activity for security, fraud prevention, spam detection, regulatory compliance, and enforcement of our Terms of Use.

We may block, suspend, or terminate accounts associated with suspected:

  • Spam
  • Fraud
  • Phishing
  • Abuse
  • Unauthorized messaging
  • Illegal activities
  • Security threats
  • Violations of telecommunications requirements

These measures are intended to protect our users, recipients, telecommunications partners, and the integrity of our Service.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

If a change is material, we may provide additional notice where required by applicable law.

Your continued use of the Service after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.


17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way SMS Mostro handles personal information, please contact us.

Company Name: SMS Mostro

Website: https://smsmostro.com/

Email: [Your Support Email]

Address: [Your Business Address]

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.


18. Acceptance

By using the SMS Mostro website, platform, API, or related services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.